bureau veritas hk / Assistant Manager - Client Services - Hong Kong - JobsDB.com

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Emp. Ref. No: KC/IAAS/AM JobsDB Ref.: JDB213827794
Bureau Veritas Hong Kong Limited
Position Posted
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Company Description

Bureau Veritas is an international group with a core business of conformity assessment, applied in the areas of quality, health, safety, environment and social responsibility. Bureau Veritas serves more than 300,000 customers throughout the world. Present in 140 countries with 850 locations, Bureau Veritas revenues reached more than 2 billion euros. Bureau Veritas employs more than 33,000 staff including many experts. Founded in 1828, Bureau Veritas is recognized and accredited by the largest national and international bodies.

In Hong Kong, Bureau Veritas employs over 2,000 staff and specializes in consumer products testing, quality assurance & inspection services which cover wide range of products including toys, textile & garments, chemical, hardlines & electrical products. To cope with our continuous expansion, you are cordially invited to join as one of our professional associates.


Assistant Manager - Client Services Post Date: 25 Jun 09

Responsibilities:

The incumbent wil work in our Inspection team and be required to:

* Drive client management process aimed at optimizing business growth and retention
* Coach and supervise the operations program management team in carrying out jobs and achieving goals
* Serve as key contact point for key accounts responsible for communication, change of procedures, regional project execution, new services opportunities and issues resolution
* Meet with customers to review and solicit feedback, difficulties, key risks and opportunities with recommendation to management
* Coordinate review and feedback to internal and external customers for initial set-up of client's procedures, processes or new projects
* Provide training on program procedures, processes or new projects
* Prepare presentation and service proposals, support sales plans, budgets, monthly reports and customer visit summary preparation
* Collect market intelligence on competitive analysis, trends and opportunities for strategic decisions



Job Requirements:

* Degree or above in Business Administration or Technical disciplines
* Over 5 years work experience with minimum 2 years in consumer products or quality assurance area
* At least 1 year supervisory experience
* Exposure to sales management, marketing and customer services functions in the service industry
* Fluent written and spoken English and Chinese including Mandarin
* Excellent interpersonal and communication skills
* Energetic, self-motivated team player able to lead by example and deliver results
* Acute sense of market trends and customer needs
* Travel may be required occasionally

Excellent career advancement plus attractive fringe benefits including 5-day work, annual leave, bank holiday, double pay, bonus, life and medical insurance, education subsidy and comprehensive on-the-job training will be offered to the right candidate.

Interested parties please send your letter of interest and resume stating date of availability, present andexpected salary to the Human Resources Division, Bureau Veritas Hong Kong Limited via one of the following channels. Please mark 'CONFIDENTIAL' and position applied with reference no. on your application.

E-mail
bvcps_cv3@hk.bureauveritas.com

Mail
Unit 1219, Vanta Industrial Centre
21-33 Tai Lin Pai Road
Kwai Chung, New Territories
Hong Kong.
(Near MTR Kwai Hing Station)

Fax
+ 852 2422 1629

For more company details, please visit www.bureauveritas.com/cps or www.bureauveritas.com.

Personal data collected will be used for recruitment purpose only.


Career Level Middle
Qualification Degree
Yr(s) Exp 5 year(s)
Job Category Customer Service, General Management, Merchandising - Others
Job Location Kwai Tsing Area
Salary Negotiable
Job Type Full Time, Permanent
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Tags: customer services, inspection, laboratory, manager, merchandising, sales & marketing, testing

JobsDB.com - Assistant Manager - Client Services Job is part of Hong Kong Customer Service Jobs, General Management Jobs, Merchandising Jobs, Others Jobs. Jobs provided by Bureau Veritas Hong Kong Limited.
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