2009年7月4日 星期六

yuan cheng group - csm

JobsDB Ref.: JDB212362794
Yuan Cheng Group Co., Ltd.
Company Description

Yuan Cheng Group was established in 1988 with capital fund of RMB 230 million. For over twenty years of development, the company becomes an integrated logistics organization. Yuan Cheng is one of the top 50 logistics enterprises in China with comprehensive logistics services, including transportation, loading & unloading, door-to-door delivery, assembling, warehousing, distribution and supply chain solution design, etc. Yuan Cheng Group has over 50 fully owned branch companies£¬more than 300 service stations over China and 4 oversea offices in Hong Kong, Japan, New Zealand and Korea. The Group also owns 6 express postal lines, 6 express parcel lines, 10 fixed express trains, 12 container train services, 300,000sqm storage areas, 1000 self-owned vehicles, and over 6000 staff. The group was awarded “5A” class certificate for comprehensive logistics enterprise, and passed ISO9001:2000 international quality system. In 2007 and 2008, Yuan Cheng was ranked No.9 in the yearly TOP 100 China Logistics Enterprises Award and No.2 in China Logistics Private Enterprises Award.



Customer Service Manager Post Date: 08 Jun 09

3 Positions Available

Main Responsibility:

  • Responsible for key clients’ order attacking, operation control and after-sale service.
  • Responsible for key customers’ relationship management, including relationship maintenance, cooperation, communication and etc.

Job Requirement:

  • Junior college degree or above, in business management, public relations or related field.
  • 3 years+ customer service experience in service industry, i.e. logistics, mobile communications or hotel; Customer relationship management experience in large logistics companies is preferred.
  • Professional training experience in relationship management, client maintenance, customer service skills and related areas.
  • Great ability of communication and negotiation.

Location: main cities nationwide

For above positions, please send your CV in both Chinese and English, to Email: ychrd@yc56.com



Career Level Middle
Qualification Degree
Yr(s) Exp 3 year(s)
Job Category Call Centre, Customer Service, Marketing / Public Relations - Marketing - Marketing Communication
Job Location Others - China
Salary Negotiable
Job Type Full Time, Permanent



JobsDB.com - Customer Service Manager Job is part of Hong Kong Call Centre Jobs, Customer Service Jobs, Marketing Jobs, Public Relations Jobs, Marketing Jobs, Marketing Communication Jobs. Jobs provided by Yuan Cheng Group Co., Ltd..
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